Our Commitment to Privacy

At Go Financials  we prioritize the security and confidentiality of your personal information. Our privacy practices are designed to protect your data and ensure transparency in how we handle information for our clients, partners, and website visitors. Here’s how we uphold our commitment to privacy:

Protection of Personal Information

We implement advanced security measures, including encryption and other safeguards, to ensure your data is secure and protected from unauthorized access.

Client Confidentiality

We do not sell, share, or disclose your personal information to third parties under any circumstances, maintaining your trust and privacy at all times.

Clear Communication

We provide a straightforward and transparent explanation of how your data is collected, used, and protected through this privacy policy.

Opt-In Marketing

Your information will only be used for marketing purposes with your explicit consent. For example, we may use testimonials or showcase your projects on our website, with your approval.

Accessible Support

Our dedicated support team is available 24/7 to answer questions or address concerns related to our privacy practices.

Data Collection

To deliver our services effectively, Go Financials collects only the necessary data, either directly provided by clients during account setup or interactions or indirectly through our website and third-party tools.

Types of Information Collected

• Basic Information: Name, email address, and contact details.
• Credentials: Account security details, such as passwords.
• Demographics: Country, preferred language, or other relevant preferences.
• Content: Files, documents, and communication transcripts related to your projects.
• Payment Data: Information required for billing and processing transactions.
• Usage Data: Insights on website interactions to improve user experience.

How We Use Your Information

Your information is utilized strictly for:

• Delivering and improving our financial services.
• Communicating updates and managing project-related tasks.
• Providing marketing material with prior consent.
• Ensuring compliance with legal and regulatory requirements.

Use of Cookies

We use cookies to enhance your browsing experience, improve website security, and personalize content. Cookies also help analyze site traffic and optimize our services.

Legal Agreement

All work produced for clients remains their sole property. Go Financials  does not claim ownership of client creations. Clients are responsible for registering their work under their own trademarks or copyrights. Go Financials is not liable for copyright infringements or registration processes.

Children’s Privacy

Our services are not intended for individuals under the age of 13. If we identify that data has been collected from minors, we will promptly delete it.

Changes to Privacy Policy

We may update this privacy policy from time to time. Any changes will be communicated in advance and reflected in a revised version on our website with the latest revision date.

Refund Policy
Effective Date: 05/01/2025

At Go Financials, we strive to provide high-quality bookkeeping services tailored to meet the needs of each client. However, we understand that there may be situations where a refund is requested. This Refund Policy outlines the terms under which refunds may be issued.

1. Service Satisfaction Guarantee
If you are not satisfied with the services provided, please contact us within 7 days of service delivery. We will work with you to address your concerns and, where appropriate, offer a refund or service correction.

2. Eligibility for Refunds
Refunds may be issued under the following conditions:

The service was not delivered as agreed upon in the engagement contract or proposal.

There were errors or omissions in the bookkeeping that cannot be reasonably corrected.

The request is made within 7 days of service delivery or invoice date.

3. Non-Refundable Circumstances
Refunds will not be issued in the following cases:

Client fails to provide necessary documents or respond in a timely manner.

Work has already been completed and approved by the client.

The refund request is made more than 7 days after service delivery.

4. Partial Refunds
In certain situations, a partial refund may be granted at our discretion if a portion of the work has been completed or if costs have already been incurred.

5. How to Request a Refund
To request a refund, please contact us at Support@gofinancials.net with your:

Name and contact information

Invoice number or reference

Reason for the refund request

We aim to review and respond to all refund requests within 5 business days.